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$125.00
61. Modelling for Added Value
$109.95
62. CIM Justification and Optimisation
63. Excel 2000 Answers!
$99.95
64. Decision Support Systems for the
$84.00
65. Groupware: Design, Implementation,
$63.00
66. Advances in Bioinformatics and
67. Microsoft(r) Help Desk For Microsoft
68. The 2000 Help Desk and Customer
$58.00
69. Knowledge Discovery in Life Science
$298.00
70. Computer Supported Risk Management
$10.00
71. Habla Esponol ? No, but I Can
$63.00
72. Cooperative Design, Visualization,
73. The Requirement for Acquisition
$62.95
74. Integer Optimization by Local
$84.50
75. Fuzzy Management: Contemporary
$9.99
76. Help Desk Management in a Week
$9.95
77. The Help Desk Contribution to
78. The IT Survival Guide
$133.43
79. Systems That Support Decision
80. How to Manage the IT Helpdesk:

61. Modelling for Added Value
by Springer
Paperback (21 February, 2001)
list price: $125.00 -- our price: $125.00
(price subject to change: see help)
Isbn: 354076108X
Sales Rank: 2871674
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Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Decision Making & Problem Solving    4. Decision Support Systems (Engineering)    5. Decision support systems    6. Industrial Technology    7. Information Technology    8. Information Technology (Engineering)    9. Management information systems    10. Programming - General    11. Technology    12. Applications of Computing    13. Business information systems    14. Computers / Information Technology    15. Operating systems & graphical user interfaces (GUIs)    16. Operational research   


62. CIM Justification and Optimisation
Hardcover (16 December, 1999)
list price: $109.95 -- our price: $109.95
(price subject to change: see help)
Isbn: 0748408584
Sales Rank: 2518808
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Subjects:  1. Automation    2. CAD-CAM - General    3. Computer Integrated Manufacturing (Cim)    4. Computer integrated manufactur    5. Computer integrated manufacturing systems    6. Decision Support Systems (Engineering)    7. Decision support systems    8. Engineering - Industrial    9. Manufacturing    10. Science/Mathematics    11. Technology    12. Technology & Industrial Arts    13. Computer aided manufacture (CAM)    14. Management & management techniques    15. Technology / Engineering / Industrial   


63. Excel 2000 Answers!
by Osborne Publishing
Paperback (14 June, 1999)
list price: $24.99
Isbn: 0072118830
Sales Rank: 1369132
Average Customer Review: 5.0 out of 5 stars
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Reviews (1)

5-0 out of 5 stars Answer to my prayers as well asExcel questions
At last, an Excel book that provides help and solutions in less time thanit takes to complete a crash course in the program itself.I firstpurchased a copy for myself and found it to be the perfect resource for me(the most certainly less-than-advanced-Excel-user).Others in my officestarted noticing the new 'Excel Tricks' I learned in this wonderful bookand it started to be hard to keep it on my desk.Now everyone in thedepartment has their own copy and we all can't say enough good things abouthow helpful Excel 2000 Answers has been and how much more productive we'veall become.Read more

Subjects:  1. Computer technical support    2. Computers    3. Computers - Spreadsheets    4. Microsoft Excel (Computer file    5. Microsoft Excel (Computer file)    6. Reference    7. Reference - General    8. Spreadsheets    9. Spreadsheets - Excel    10. Excel   


64. Decision Support Systems for the Management of Grazing Lands: Emerging Issues
by Taylor & Francis
Hardcover (15 February, 1993)
list price: $99.95 -- our price: $99.95
(price subject to change: see help)
Isbn: 1850703825
Sales Rank: 2865571
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Subjects:  1. Agriculture - General    2. Congresses    3. Data processing    4. Decision Support Systems For Business    5. Decision making    6. Decision support systems    7. Natural Resources    8. Natural Resources Management    9. Nature    10. Nature/Ecology    11. Range management    12. Applications of Computing    13. Development studies    14. Management of land & natural resources    15. Technology / Agriculture & Animal Husbandry   


65. Groupware: Design, Implementation, and Use: 12th International Workshop, CRIWG 2006, Medina del Campo, Spain, September 17-21, 2006, Proceedings (Lecture Notes in Computer Science)
by Springer
Paperback (October, 2006)
list price: $84.00 -- our price: $84.00
(price subject to change: see help)
Isbn: 3540395911
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Subjects:  1. Computer Books: General    2. Computer Science    3. Computers    4. Computers & Technology    5. Computers - General Information    6. Networking - General    7. User Interfaces    8. Applications of Computing    9. CSCL    10. CSCW    11. Computers / User Interfaces    12. HCI    13. XML    14. ad-hoc networks    15. collaborative computing    16. collaborative learning    17. community computing    18. communityware    19. computer supported collaborative work    20. context-aware collaboration    21. cooperative computing    22. decision support systems    23. group computing    24. groupware    25. mobile collaborative work    26. peer-to-peer computing    27. workflow management systems   


66. Advances in Bioinformatics and Computational Biology: Brazilian Symposium on Bioinformatics, BSB 2005, Sao Leopoldo, Brazil, July 27-29, 2005, Proceedings ... Science / Lecture Notes in Bioinformatics)
by Springer
Paperback (01 September, 2005)
list price: $63.00 -- our price: $63.00
(price subject to change: see help)
Isbn: 3540280081
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Subjects:  1. Administration    2. Bioinformatics    3. Computational biology    4. Computer Books: General    5. Computer Science    6. Computers    7. Computers - Data Base Management    8. Congresses    9. Database Management - General    10. Computers / Database Management / General    11. Computing and Information Technology    12. algorithmic learning    13. classifier systems    14. data mining    15. genome data analysis    16. machine learning    17. metabolic networks    18. neural learning    19. protein analysis    20. proteomics    21. support vector machine   


67. Microsoft(r) Help Desk For Microsoft Windows(r) 98
by Microsoft Pr
Paperback (17 March, 1999)
list price: $49.99
Isbn: 0735606323
Sales Rank: 350365
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Subjects:  1. Computer Bks - Operating Systems    2. Computer Books: Operating Systems    3. Computer Systems    4. Computer industry    5. Computers    6. Customer services    7. Management Information Systems    8. Operating Systems - General    9. Operating Systems - Windows    10. Operating Systems - Windows 98    11. Operating systems (Computers)    12. Microsoft Windows   


68. The 2000 Help Desk and Customer Support Practices Report
by Help Desk Institute
Paperback (August, 2000)
list price: $195.00
Isbn: 1571250778
Sales Rank: 2970095
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69. Knowledge Discovery in Life Science Literature: International Workshop, KDLL 2006, Singapore, April 9, 2006, Proceedings (Lecture Notes in Computer Science / Lecture Notes in Bioinformatics)
by Springer
Paperback (05 May, 2006)
list price: $58.00 -- our price: $58.00
(price subject to change: see help)
Isbn: 3540328092
Sales Rank: 2181512
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Subjects:  1. Administration    2. Bioinformatics    3. Computer Books: General    4. Computer Science    5. Computers    6. Computers - Data Base Management    7. Database Management - General    8. Information Technology    9. Life Sciences - General    10. Computers / Database Management / General    11. Computing and Information Technology    12. Web services    13. algorithms    14. biomedical data analysis    15. biomedical informatics    16. classification    17. data management    18. data mining    19. image identification    20. knowledge discovery    21. medical informatics    22. multiple ontologies    23. ontology structure    24. pattern recognition    25. statistical data analysis    26. support vector machines    27. text mining   


70. Computer Supported Risk Management (Topics in Safety, Risk, Reliability and Quality)
by Springer
Hardcover (26 July, 2006)
list price: $298.00 -- our price: $298.00
(price subject to change: see help)
Isbn: 0792333721
Sales Rank: 4051628
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Subjects:  1. Computer Science    2. Consumer Health    3. Decision Support Systems (Engineering)    4. Decision support systems    5. Engineering - Civil    6. Industrial Risk Analysis (Engineering)    7. Risk management    8. Safety    9. Science/Mathematics    10. Technology    11. Computers-Computer Science    12. Electronics engineering    13. Engineering: general    14. Health & Fitness / Safety    15. Technology / Engineering / Civil    16. Technology-Engineering - Civil   


71. Habla Esponol ? No, but I Can Try to Help You Practical Spanish for the Reference Desk
by Library Administration & Management Associati
Paperback (December, 1991)
list price: $10.00 -- our price: $10.00
(price subject to change: see help)
Isbn: 0838975240
Sales Rank: 1766319
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Subjects:  1. Conversation and phrase books    2. Conversation and phrase books (for library employees)    3. English    4. Foreign Language - Dictionaries / Phrase Books    5. Language    6. Reference services (Libraries)    7. Spanish    8. Spanish language    9. Terminology    10. Language teaching & learning material & coursework   


72. Cooperative Design, Visualization, and Engineering: Second International Conference, CDVE 2005, Palma de Mallorca, Spain, September 18-21, 2005, Proceedings (Lecture Notes in Computer Science)
by Springer
Paperback (06 October, 2005)
list price: $63.00 -- our price: $63.00
(price subject to change: see help)
Isbn: 3540289488
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Subjects:  1. Computer Books: General    2. Computer Science    3. Computers    4. Computers - General Information    5. Networking - General    6. Programming - Software Development    7. Computers / Computer Science    8. Engineering: general    9. Technical design    10. cad    11. collaborative desogn environments    12. computer aided design    13. computer supported cooperative work    14. concurrency control    15. constraint maintenance    16. cooperative business management    17. cooperative engineering    18. cooperative systems design    19. cooperative visualization    20. cooperative work    21. decision support    22. hci    23. interface agents    24. knowledge management    25. multimodal interaction    26. security enforcement   


73. The Requirement for Acquisition and Logistics Integration: An Examination of Reliability Management Within the Marine Corps Acquisition Process
by Storming Media
Spiral-bound (2002)

Isbn: 1423505840
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Subjects:  1. BUS041000   


74. Integer Optimization by Local Search: A Domain-Independent Approach (Lecture Notes in Computer Science)
by Springer
Paperback (14 October, 1999)
list price: $62.95 -- our price: $62.95
(price subject to change: see help)
Isbn: 3540663673
Sales Rank: 2567978
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Subjects:  1. Artificial Intelligence - General    2. Combinatorial optimization    3. General    4. Integer programming    5. Linear Programming    6. Mathematics    7. Operations Research    8. Operations Research (Engineering)    9. Optimization (Mathematical Theory)    10. Science/Mathematics    11. Technology    12. Algorithms & procedures    13. Artificial intelligence    14. Computers / Artificial Intelligence    15. Decision Support    16. Integer Optimization    17. Local Search    18. Operational research    19. Optimization    20. Randomized Algorithms    21. Timetabling   


75. Fuzzy Management: Contemporary Ideas and Practices at Work
by Oxford University Press, USA
Hardcover (26 February, 1998)
list price: $84.50 -- our price: $84.50
(price subject to change: see help)
Isbn: 0198775008
Sales Rank: 3574734
Average Customer Review: 4.0 out of 5 stars
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Reviews (2)

4-0 out of 5 stars A bridge from theory to practice
Grint's general approach is given in a sort of mission statement in the introduction. The book is written for those people who find current management orthodoxies to be inadequate and who are interested in alternative ideas. They should be interested in how these might be applied to management practice; but they will not want "theoretical books about theory". He seems envisage this constituency as being the classic MBA-type student, who is at the same time a practicing manager. Thus Grint's aim is to provide a bridging work between the worlds of academia and practical management. The book is not written as a practical manual of management. A number of real-life examples from the literature are briefly described to illustrate the points; but there are no case studies, or anecdotes based on Grint's experience (he is a career academic). The approach is academic, though the tone is light. The content is best described as suggestive, rather than comprehensive.4-0 out of 5 stars A bridge between theory and practice
Grint's general approach is given in a sort of mission statement in the introduction. The book is written for those people who find current management orthodoxies to be inadequate and who are interested in alternative ideas. They should be interested in how these might be applied to management practice; but they will not want "theoretical books about theory". He seems envisage this constituency as being the classic MBA-type student, who is at the same time a practicing manager. Thus Grint's aim is to provide a bridging work between the worlds of academia and practical management. The book is not written as a practical manual of management. A number of real-life examples from the literature are briefly described to illustrate the points; but there are no case studies, or anecdotes based on Grint's experience (he is a career academic). The approach is academic, though the tone is light. The content is best described as suggestive, rather than comprehensive.Read more

Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Chaotic behavior in systems    4. Computers    5. Data processing    6. Decision Support Systems For Business    7. Decision making    8. Fuzzy logic    9. Industrial Management    10. Management    11. Management Information Systems    12. Management Science    13. Organizational Behavior    14. System Theory    15. Business & Economics / Organizational Behavior    16. Business strategy    17. Business | Management | Organizational Behavior    18. Management & management techniques   


76. Help Desk Management in a Week (In a Week)
by Hodder & Stoughton
Paperback (01 March, 2003)
list price: $9.99 -- our price: $9.99
(price subject to change: see help)
Isbn: 0340849746
Sales Rank: 1802348
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Features

  • Illustrated

Subjects:  1. Business / Economics / Finance    2. Customer Service    3. General    4. Reference    5. Business & Economics / Customer Service    6. CUSTOMER SERVICES    7. Management & management techniques    8. Personnel & human resources management    9. Teleworking   


77. The Help Desk Contribution to Corporate Benchmarking
by Help Desk Institute
Paperback (01 January, 1997)
list price: $9.95 -- our price: $9.95
(price subject to change: see help)
Isbn: 1571250719
Sales Rank: 2192433
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78. The IT Survival Guide
by Osborne Publishing
Paperback (01 December, 1999)
list price: $29.99
Isbn: 0072120517
Sales Rank: 1133279
Average Customer Review: 4.0 out of 5 stars
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Reviews (2)

4-0 out of 5 stars Great training tool.
This book makes a great training tool.As the owner of a small business supplying IT services to companies that lack their own in-house IT staffs, I have settled on this book as our training guide for all our staff members.Our technical staff get healthy reminders about all the things they should be "taking up a notch" and our non-technical staff can understand what our company is all about without getting lost in technical jargon.I just ordered 5 more copies for new staff members.

4-0 out of 5 stars A Means to the End
While this book did not go into the depth that is needed in most issues, it brought to focus many of those topics that the IT professional should dig deeper into.I found this book to be a healthy reminder to what Ialready knew, but just wasn't applying. ... Read more

Subjects:  1. Business/Economics    2. Computer Network Management    3. Computer Science    4. Computer technical support    5. Computers    6. Computers - General Information    7. Information Technology (Engineering)    8. Information resources manageme    9. Information resources management    10. Information technology    11. Management Information Systems    12. Networking - General    13. General Theory of Computing    14. Office management    15. Systems management   


79. Systems That Support Decision Makers: Description and Analysis (John Wiley Series in Information Systems)
by John Wiley & Sons Inc
Hardcover (July, 1991)
list price: $187.93 -- our price: $133.43
(price subject to change: see help)
Isbn: 0471919683
Sales Rank: 2302401
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Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Decision Making & Problem Solving    4. Decision support systems    5. Industrial Decision Analysis    6. Applications of Computing    7. Business information systems    8. Human-computer interaction    9. Management & management techniques   


80. How to Manage the IT Helpdesk: A guide for user support and call centre managers (Computer Weekly Professional (Paperback))
by Butterworth-Heinemann
Paperback (18 August, 1997)
list price: $41.95
Isbn: 0750638117
Sales Rank: 927685
Average Customer Review: 4.5 out of 5 stars
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Reviews (3)

5-0 out of 5 stars IT REALITY SETTLES IN
This book is well-written and gives very good tips on running a helpdesk effectively. The emphasis on realistic goals and end results are for our real IT world. I would reccomend this book highly!

5-0 out of 5 stars Packed with great info & an easy read - recommended!!!
This small book contains a wealth of information and advice that is packed into less than 300 pages.It covers an incredibly wide range of topics that help desk professionals need to know. With a relatively low page count and the amount of topics covered the author demonstrates excellent writing skills by packing each paragraph with relevant information.4-0 out of 5 stars Great Reference Book for Help Desk Operations
How to Manage the IT help desk is written from many years of practicalexperience in solving common problems associated with supporting computerusers.The writing style is pragmatic and enthusiastic.The book is fullof real-life examples of success and failure in User Support.Read itthrough, as a guide - or dip into it as a reference manual.By Noel Bruton ... Read more

Subjects:  1. Computer Bks - General Information    2. Computer Books: General    3. Computer Systems    4. Computers    5. Customer services    6. Information Management    7. Information technology    8. Interactive & Multimedia    9. Management    10. Management Information Systems    11. Programming - Software Development    12. Software Engineering    13. Computers / Interactive Media    14. General Theory of Computing    15. Management & management techniques   


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