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$58.00
101. Pattern Recognition in Bioinformatics:
102. The Eis Book: Information Systems
$119.00
103. Analysis and Decision Making in
104. Wissensmanagement im Help Desk
$95.00
105. E-Government: Towards Electronic
106. Tips on Evaluating & Re-Engineering
107. Delivering World-Class Technical
$106.00
108. Computer Science -- Theory and
$199.00
109. Innovations in Design & Decision
$116.94
110. Help Desk 2nd Edition with Online
$9.95
111. Overcoming Overwhelm : Thirty
$169.00
112. Recent Developments in Decision
$439.00
113. Fuzzy Reasoning in Information,
$95.00
114. The 2000 Help Desk Salary Survey
115. Enterprise Information Technologies:
116. Microsoft Office 2000 Technical
$67.50
117. Decision Support Systems for Tele-Medicine
$25.95
118. An IT and Security Comparison
$74.95
119. Practice and Theory of Automated
$54.95
120. Chatbots in Der Kundenkommunikation

101. Pattern Recognition in Bioinformatics: International Workshop, PRIB 2006, Hong Kong, China, August 20, 2006, Proceedings (Lecture Notes in Computer Science)
by Springer
Paperback (25 September, 2006)
list price: $58.00 -- our price: $58.00
(price subject to change: see help)
Isbn: 3540374469
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Subjects:  1. Administration    2. Computer Books: General    3. Computer Science    4. Computers    5. Computers - Data Base Management    6. Database Management - General    7. Computers / Database Management / General    8. Computing and Information Technology    9. General Theory of Computing    10. algorithms    11. association rule mining    12. bioinformatics    13. biomedical data analysis    14. biomedical informatics    15. classifcation    16. data management    17. data mining    18. feature selection    19. gene prediction    20. image identification    21. knowledge discovery    22. medical informatics    23. pattern recognition    24. statistical data analysis    25. support vector machines   


102. The Eis Book: Information Systems for Top Managers
by Irwin Professional Pub Computer
Hardcover (January, 1990)
list price: $35.00
Isbn: 1556232446
Sales Rank: 2177662
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Subjects:  1. Business/Economics    2. Computers - General Information    3. Data processing    4. Decision support systems    5. Executives    6. General    7. Information Management    8. Management    9. Management Information Systems    10. Business information systems    11. Management & management techniques   


103. Analysis and Decision Making in Uncertain Systems (Communications and Control Engineering)
by Springer
Hardcover (09 January, 2004)
list price: $119.00 -- our price: $119.00
(price subject to change: see help)
Isbn: 1852337729
Sales Rank: 2582945
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Subjects:  1. Business / Economics / Finance    2. Decision support systems    3. Engineering - Electrical & Electronic    4. Engineering - General    5. Information Management    6. Logic, Symbolic and mathematic    7. Logic, Symbolic and mathematical    8. Networking - General    9. Science/Mathematics    10. System analysis    11. Technology    12. Applications of Computing    13. Automatic control engineering    14. Information systems    15. Technology / Engineering / Electrical    16. artificial intelligence    17. control systems    18. uncertain systems   


104. Wissensmanagement im Help Desk
by vdf Hochschulverlag AG an der ETH Zürich
Paperback (16 June, 2001)

Isbn: 372812799X
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105. E-Government: Towards Electronic Democracy: International Conference, TCGOV 2005, Bolzano, Italy, March 2-4, 2005, Proceedings (Lecture Notes in Computer ... / Lecture Notes in Artificial Intelligence)
by Springer
Paperback (06 April, 2005)
list price: $95.00 -- our price: $95.00
(price subject to change: see help)
Isbn: 3540250166
Sales Rank: 2012595
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Subjects:  1. Artificial Intelligence - General    2. Computers - General Information    3. Congresses    4. Data Processing - General    5. Government - General    6. Information Technology    7. Internet in public administration    8. Political Science    9. Political participation    10. Politics/International Relations    11. Technological innovations    12. Computers / Artificial Intelligence    13. cooperative computing    14. decision support    15. distributed applications    16. e-democracy    17. e-government    18. e-government services    19. e-polling    20. e-voting    21. electronic government    22. multiparty computing    23. privacy    24. security    25. semantic web    26. web services   


106. Tips on Evaluating & Re-Engineering the Help Desk
by Odelle Publications
Paperback (May, 1993)
list price: $35.00
Isbn: 188335501X
Sales Rank: 3203408
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Subjects:  1. Business / Economics / Finance    2. Customer Service    3. Customer services    4. Evaluation    5. Management    6. Reengineering (Management)    7. Reference   


107. Delivering World-Class Technical Support
by Wiley
Paperback (October, 1996)
list price: $55.00
Isbn: 0471155349
Sales Rank: 537864
Average Customer Review: 3.5 out of 5 stars
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Reviews (6)

5-0 out of 5 stars One of the best books on technical support I have read!
This is one of the most authoritative, information-rich books on technical support that I have read - and as a consultant who specializes in service delivery and problem management processes I have read many.1-0 out of 5 stars Not worth the paper it's written on!
This book is full of the standard practice of empty rhetoric penned by a starry-eyed academian. It totally lacks what real people do for real success. The author of this book has spent to much time "thinking" instead of "working". This is apparent in this book. Common sense has been replaced by technical jargon and the total lack of down-to-earth customer support. Save your time and money!!

5-0 out of 5 stars An excellent overview of technical support
This book provides an outstanding overview of what it takes to put together a solid support organization.It covers evertything from what technologies to consider including their pros and cons; helpful ideasregarding staffing, retention and incentive programs; and insightful,thought-provoking ideas on how to create and implement processes.Theexamples are especially helpful and make the book an interesting read.I,my staff, and my company have benefitted from the results. Read more

Subjects:  1. Computer Bks - General Information    2. Computer Books: General    3. Computer Systems    4. Computer technical support    5. Computers    6. Computers - General Information    7. Management Information Systems    8. Programming - Software Development    9. Software Design    10. Computer Communications & Networking    11. Computers / Personal Computers & Microcomputers / General    12. Internet    13. Systems management   


108. Computer Science -- Theory and Applications: First International Symposium on Computer Science in Russia, CSR 2006, St. Petersburg, Russia, June 8-12, ... (Lecture Notes in Computer Science)
by Springer
Paperback (June, 2006)
list price: $106.00 -- our price: $106.00
(price subject to change: see help)
Isbn: 3540341668
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Subjects:  1. Computer Books: General    2. Computer Science    3. Computers    4. Computers - General Information    5. Life Sciences - Biology - General    6. Computers / Computer Science    7. Computing and Information Technology    8. DNA computing    9. General Theory of Computing    10. algorithms    11. computable mathematics    12. computational complexity    13. computational logic    14. computational models    15. computational theory    16. formal methods    17. genetic algorithms    18. learning theory    19. logic programming    20. modeling    21. multi-agent systems    22. neuro-fuzzy networks    23. support vector machines    24. theoretical computer science    25. theoretical informatics   


109. Innovations in Design & Decision Support Systems in Architecture and Urban Planning
by Springer
Hardcover (28 July, 2006)
list price: $199.00 -- our price: $199.00
(price subject to change: see help)
Isbn: 1402050593
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Subjects:  1. Computer Books: General    2. Computer Science    3. Computers    4. Engineering - Mechanical    5. Information Technology    6. Technology & Industrial Arts    7. Computing and Information Technology    8. Technology / Engineering / Mechanical    9. design support systems    10. geophysical information systems    11. land use decision support systems    12. planning support systems    13. visualisation and simulation   


110. Help Desk 2nd Edition with Online and Complete IT Set
by John Wiley & Sons
Paperback (12 June, 2003)
list price: $116.94 -- our price: $116.94
(price subject to change: see help)
Isbn: 0471485926
Sales Rank: 2624935
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Subjects:  1. Computer Bks - General Information    2. Computer Books: General    3. Computers    4. Computers - General Information    5. Information Technology    6. Applications of Computing    7. Computers / Information Technology    8. Customer services    9. General Theory of Computing   


111. Overcoming Overwhelm : Thirty Days to Less Stress
by Help Desk Institute
Paperback (01 October, 1999)
list price: $9.95 -- our price: $9.95
(price subject to change: see help)
Isbn: 1571250468
Sales Rank: 3119794
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Subjects:  1. Computer technical support    2. Stress management   


112. Recent Developments in Decision Support Systems (Nato a S I Series Series III, Computer and Systems Sciences)
by Springer
Hardcover (April, 1993)
list price: $169.00 -- our price: $169.00
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Isbn: 0387561579
Sales Rank: 4537929
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Subjects:  1. Artificial Intelligence    2. Business / Economics / Finance    3. Computer Books: General    4. Computer Science    5. Computers    6. Congresses    7. Data processing    8. Decision Making & Problem Solving    9. Decision support systems    10. Information Technology    11. Management   


113. Fuzzy Reasoning in Information, Decision and Control Systems (Microprocessor-Based and Intelligent Systems Engineering)
by Springer
Hardcover (28 February, 1994)
list price: $439.00 -- our price: $439.00
(price subject to change: see help)
Isbn: 0792326431
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Subjects:  1. Automation    2. Decision Support Computing    3. Decision Support Systems (Engineering)    4. Decision support systems    5. Engineering - Electrical & Electronic    6. Fuzzy systems    7. General    8. Process control    9. Science/Mathematics    10. Technology    11. Technology & Industrial Arts    12. Automatic control engineering    13. Technology / Engineering / Electrical   


114. The 2000 Help Desk Salary Survey
by Help Desk Institute
Paperback (June, 2000)
list price: $95.00 -- our price: $95.00
(price subject to change: see help)
Isbn: 157125076X
Sales Rank: 4547798
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115. Enterprise Information Technologies: Designing the Competitive Company (VNR Computer Library])
by Van Nostrand Reinhold
Hardcover (February, 1993)
list price: $39.95
Isbn: 0442009550
Sales Rank: 4282615
Average Customer Review: 5.0 out of 5 stars
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Reviews (3)

5-0 out of 5 stars EIT has stood the test of time.
Bruce Love's book transcends the well-worn nostrums of data warehousing and wisely avoids the tired and homiletic redefinitions of database, networking, and data mining technologies.It is a book of case studies, grounded in experience and focused on business value, and is as useful today as it was in '93.For those who have read it, EIT is a valuable collection of metrics to return to regularly; for those who haven't, click on "Add it to your Shopping Cart," above

5-0 out of 5 stars Great insight for anyone trying to exploit data warehouses
Bruce makes sense of what everyone is now calling "data warehousing."There is still a lot of confusion and hype in this market; however EIT provides the clearest frameworks and real world examples of how to truly exploit the data warehouse within the enterprise (and beyond). The author was ahead of his time in identifying that applications, not simply underlying technology, are were companies can gain an ROI in DW.However, EIT goes beyond that to identify specific business applications that deliver the greatest "bang for the buck" (pardon the clich?). I strongly recommend the book to both IS managers and business unit managers who are building or have built a data warehouse and must now figure out what it is good for.Solid "10!&quot

5-0 out of 5 stars Importantreference for data miners and decision makers
Whether you're data mining or building advanced decision support capabilities, this book is a must read for anyone who is considering implementing, enhancing, or evaluating data warehouse-based applications. You will need lots of bookmarks as you will find this book an important reference to re-visit often as your systems evolve ... Read more

Subjects:  1. Business    2. Computer Bks - General Information    3. Computer Books: General    4. General    5. Information Management    6. Information storage and retrie    7. Information storage and retrieval systems    8. Information technology    9. Management Information Systems    10. Business information systems    11. Management & management techniques    12. Decision Support Systems    13. Database Management   


116. Microsoft Office 2000 Technical Support Training Kit (Training Kit)
by Microsoft Press
Paperback (August, 1999)
list price: $99.99
Isbn: 0735606692
Sales Rank: 1594696
Average Customer Review: 5.0 out of 5 stars
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Reviews (1)

5-0 out of 5 stars Technical help and Exam Help all in one book.
Microsoft is famous for having the most popular operating system in the world and rightly so. They are also the leading manufacturer of application suite software with Microsoft Office 2000. Now Microsoft Press gives you the ability to pass exam 70-090 with this training kit.Read more

Subjects:  1. Business Software - General    2. Business Software - MSOffice    3. Computer Books: General    4. Computer Engineering    5. Computer technical support    6. Computers    7. Computers - Integrated Software    8. Microcomputer Integrated Application Software    9. Microsoft Office    10. Study and teaching    11. Business & Office   


117. Decision Support Systems for Tele-Medicine Applications (CSI: Control and Sign Language Processing)
by Research Studies Press
Paperback (30 September, 2004)
list price: $67.50 -- our price: $67.50
(price subject to change: see help)
Isbn: 0863802877
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Subjects:  1. Decision support systems    2. Expert systems (Computer scien    3. Expert systems (Computer science)    4. Family & General Practice    5. Medical / Nursing    6. Medical telematics    7. Neural networks (Computer scie    8. Physics    9. Science    10. Science/Mathematics    11. Medical equipment & techniques    12. Neural networks   


118. An IT and Security Comparison Decision Support System for Wireless LANs: 802.11 infosec and WiFi LAN comparison
by Universal Publishers
Paperback (27 May, 2004)
list price: $25.95 -- our price: $25.95
(price subject to change: see help)
Isbn: 1581125410
Sales Rank: 2536882
Average Customer Review: 2.0 out of 5 stars
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Reviews (1)

2-0 out of 5 stars Outdated overview
The editorial reviewer is a used car salesman....This book is an outdated...a better title would be Wireless 2002. ... Read more

Subjects:  1. Computer Books: General    2. Computers    3. Computers - Communications / Networking    4. Networking - Local Area Networks (LANs)    5. Computers / Networking / Local Area Networks (LANs)    6. Computing and Information Technology    7. Decision support systems    8. Local area networks (LANs)    9. Security measures   


119. Practice and Theory of Automated Timetabling: First International Conference, Edinburgh, UK, August 29 - September 1, 1995. Selected Papers (Lecture Notes in Computer Science)
by Springer
Paperback
list price: $74.95 -- our price: $74.95
(price subject to change: see help)
Isbn: 3540617949
Sales Rank: 2800402
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Subjects:  1. Information Technology    2. Congresses    3. Production Engineering    4. Business / Economics / Finance    5. Data processing    6. Constraints (Artificial intell    7. Management - General    8. Applications of Computing    9. Automated Timetabling    10. Automatische Terminplanung    11. Computers / Computer Science    12. Constraiint Satisfatction    13. Constraint-Erfüllung    14. Decision Support    15. Entscheidungsunterstützung    16. Genetic Algoriothms    17. Genetische Algorithmen    18. Production & quality control management    19. Search Algorithms    20. Suchalgorithmen    21. Artificial Intelligence - General    22. Science/Mathematics    23. Constraints (Artificial intelligence)    24. Artificial Intelligence    25. Computers    26. Scheduling    27. Genetic algorithms   


120. Chatbots in Der Kundenkommunikation (Xpert.press)
by Springer
Hardcover (28 April, 2006)
list price: $54.95 -- our price: $54.95
(price subject to change: see help)
Isbn: 3540000194
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Subjects:  1. Computers - Languages / Programming    2. Information Technology    3. Programming - Systems Analysis & Design    4. Callcenter    5. Chatbot    6. Computers / Programming / Systems Analysis & Design    7. Computers-Information Technology    8. Corporate-Website    9. Customer-Support    10. Kundenservice   


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