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$5.95
121. ICMI's Pocket Guide to Call Center
$145.00
122. Advances in Neural Networks -
$165.00
123. Decision Support Systems Engineering
124. Co-Op: A Group Decision Support
$119.00
125. Advances in Manufacturing: Decision,
$206.00
126. Rough Sets in Knowledge Discovery
$21.95
127. Sas 9.1.3 Olap Server: Administrator's
128. The secretary's help desk
$199.00
129. Model-Based Decision Support Methodology
$92.95
130. Intelligent Information Systems:
131. Microsoft Help Desk for Microsoft
$263.00
132. Implementing Systems for Supporting
$139.00
133. Digital Terrain Modelling: Development
134. The Call Center Dictionary: The
$74.00
135. Comparative Approaches to Medical
$9.95
136. The Glossary of Help Desk Terms
$120.00
137. Supernetworks: Decision-Making
$134.00
138. Advances in Neural Networks -
$42.00
139. Rationalizing Medical Work: Decision
$59.00
140. Help Desk Framework CD-ROM: How

121. ICMI's Pocket Guide to Call Center Management Terms: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals
by Call Center Press
Paperback (July, 2004)
list price: $5.95 -- our price: $5.95
(price subject to change: see help)
Isbn: 1932558004
Sales Rank: 1093897
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Subjects:  1. Business / Economics / Finance    2. Management - Teams    3. Marketing - Telemarketing   


122. Advances in Neural Networks - ISNN 2005: Second International Symposium on Neural Networks, Chongqing, China, May 30 - June 1, 2005, Proceedings, Part III (Lecture Notes in Computer Science)
by Springer
Paperback (05 August, 2005)
list price: $145.00 -- our price: $145.00
(price subject to change: see help)
Isbn: 3540259147
Sales Rank: 1768339
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Subjects:  1. Computer Books: General    2. Computer Science    3. Computers    4. Computers - General Information    5. Discrete Mathematics    6. Networking - General    7. Computers / Computer Science    8. Computing and Information Technology    9. artificial neural networks    10. biomedical applications    11. component analysis    12. data analysis    13. evolutionary computing    14. image analysis    15. natural computing    16. neural computing    17. neural control    18. neural information processing    19. neural learning    20. neural networks    21. neural optimization    22. pattern analysis    23. support vector machines    24. time series analysis   


123. Decision Support Systems Engineering
by Wiley-Interscience
Hardcover (22 August, 1991)
list price: $165.00 -- our price: $165.00
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Isbn: 047153000X
Sales Rank: 1543451
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Subjects:  1. Computers - General Information    2. Decision support systems    3. Engineering - General    4. Industrial Decision Analysis    5. Management Information Systems    6. Science/Mathematics    7. Technology    8. Business & Economics / Decision-Making & Problem Solving    9. Systems analysis & design   


124. Co-Op: A Group Decision Support System for Cooperative Multiple Criteria Group Decision Making (Lecture Notes in Computer Science)
by Springer
Paperback (January, 1988)
list price: $39.95
Isbn: 0387187537
Sales Rank: 3759153
Average Customer Review: 2.0 out of 5 stars
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Reviews (1)

2-0 out of 5 stars 1+n work bette than 1
GDSS is quite good technology as a teaching tool. Specially for those type of student who feel shy to express their view in class room. Everybody is able to get benefit from the group reaction and will learn fast. ... Read more

Subjects:  1. Business / Economics / Finance    2. Business Decision Making    3. Computer Books: Operating Systems    4. Decision Making & Problem Solving    5. Decision making    6. Decision support systems    7. Information Technology   


125. Advances in Manufacturing: Decision, Control and Information Technology (Advanced Manufacturing)
by Springer
Hardcover (15 July, 1999)
list price: $119.00 -- our price: $119.00
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Isbn: 1852331267
Sales Rank: 4451464
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Subjects:  1. Business / Economics / Finance    2. Decision Support Systems (Engineering)    3. Decision support systems    4. Engineering - General    5. Management - General    6. Manufacturing    7. Manufacturing processes    8. Planning    9. Process Engineering    10. Process control    11. Science/Mathematics    12. Technology    13. Computer aided manufacture (CAM)   


126. Rough Sets in Knowledge Discovery 2: Applications, Case Studies and Software Systems (Studies in Fuzziness and Soft Computing)
by Physica-Verlag Heidelberg
Hardcover (15 October, 1998)
list price: $206.00 -- our price: $206.00
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Isbn: 3790811203
Sales Rank: 3813544
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Subjects:  1. Artificial Intelligence - General    2. Computers    3. Database Engineering    4. Database Management - General    5. Database management    6. Expert systems (Computer scien    7. Expert systems (Computer science)    8. Logic    9. Management Information Systems    10. Mathematics    11. Rough sets    12. Science/Mathematics    13. Set Theory    14. Soft computing    15. Computers / Management Information Systems    16. Data Analysis    17. Data Mining    18. Datenanalyse    19. Decision Support Techniques    20. Fuzzy Logic    21. Fuzzy set theory    22. Fuzzy-Logic    23. Mathematical logic    24. Techniken der Entscheidungsfindung   


127. Sas 9.1.3 Olap Server: Administrator's Guide
by SAS Institute, Incorporated
Paperback (31 July, 2005)
list price: $21.95 -- our price: $21.95
(price subject to change: see help)
Isbn: 1590477553
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Subjects:  1. Artificial Intelligence - General    2. Computer Books: General    3. Computers    4. Computers - Other Applications    5. Data mining    6. Decision support systems    7. Mathematical & Statistical Software    8. OLAP technology   


128. The secretary's help desk
by :Bureau of Business Practice
Unknown Binding (1997)

Isbn: 0876227418
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129. Model-Based Decision Support Methodology with Environmental Applications (Mathematical Modelling: Theory and Applications)
by Springer
Hardcover (15 February, 2001)
list price: $199.00 -- our price: $199.00
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Isbn: 0792363272
Sales Rank: 3340924
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Subjects:  1. Applied    2. Data processing    3. Decision Support Systems (Engineering)    4. Decision making    5. Decision support systems    6. Engineering - Industrial    7. Environmental Engineering & Technology    8. Environmental Engineering (General)    9. Environmental Science    10. Environmental management    11. General    12. Mathematics    13. Science/Mathematics    14. Technology    15. Applied mathematics    16. Computer Programming    17. Mathematics / Linear Programming    18. The Environment   


130. Intelligent Information Systems: Meeting the Challenge of the Knowledge Era
by Quorum Books
Hardcover (30 July, 1996)
list price: $92.95 -- our price: $92.95
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Isbn: 0899309127
Sales Rank: 2176199
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Subjects:  1. Business    2. Business / Economics / Finance    3. Business/Economics    4. Computers    5. Decision support systems    6. Information Management    7. Information storage and retrie    8. Information storage and retrieval systems    9. Information technology    10. Management - General    11. Management Information Systems    12. Artificial intelligence    13. Business & Economics / Management    14. Business information systems   


131. Microsoft Help Desk for Microsoft Office 2000 (Eu-Help Desk)
by Microsoft Press
Paperback (January, 2000)
list price: $39.99
Isbn: 0735608504
Average Customer Review: 5.0 out of 5 stars
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Editorial Review

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Reviews (2)

5-0 out of 5 stars An outstanding, highly recommended reference.
Microsoft Help Desk: Microsoft Office 2000 is a complete, single volume, highly recommended troubleshooting technical support book for Microsoft Office 2000 users. This essential reference shows how to recover damagedWord documents and text; troubleshoot setup and installation errors; createmultiple e-mail accounts on one computer; resolve printer problems; preventmacro viruses from infecting the system; import graphics and movie filesinto PowerPoint presentations; wrap images around text; ensure Y2Kcompliant dates; restrict or monitor access to web pages; use lightweightobjects to speed database performance, and much, much more. Thisoutstanding, highly recommended reference also includes a completeelectronic version of the text on CD-ROM., making it ever easier to findsolutions to problems quickly and definitively.

5-0 out of 5 stars Microsoft Press has done it again!
In 11 years of working with computers the one constant in the industry has always been technical support. When you buy hardware or software and you have trouble, whom do you call? Well for Microsoft has put the answersright at your fingertips and it's Microsoft Help Desk.Read more

Subjects:  1. Business    2. Business Software - MSOffice    3. Computer Books: Operating Systems    4. Computer programs    5. Computers    6. Computers - Integrated Software    7. Customer service    8. Operating Systems - Windows    9. Small Business - General    10. Microsoft Office   


132. Implementing Systems for Supporting Management Decisions: Concepts, methods and experiences (IFIP International Federation for Information Processing)
by Springer
Hardcover (31 July, 1996)
list price: $263.00 -- our price: $263.00
(price subject to change: see help)
Isbn: 0412755408
Sales Rank: 4406724
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Subjects:  1. Computer Bks - General Information    2. Decision Support Systems (Engineering)    3. Engineering - Industrial    4. Information Storage & Retrieval    5. Management Information Systems    6. Science/Mathematics    7. Technology    8. Business information systems    9. Computers / Information Storage & Retrieval    10. Databases & data structures   


133. Digital Terrain Modelling: Development and Applications in a Policy Support Environment (Lecture Notes in Geoinformation and Cartography)
by Springer
Hardcover (January, 2007)
list price: $139.00 -- our price: $139.00
(price subject to change: see help)
Isbn: 3540367306
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Subjects:  1. Earth Sciences - Geography    2. Earth Sciences - Geology    3. Information Technology    4. Science    5. Science/Mathematics    6. Computing and Information Technology    7. Digital Terrain Modelling    8. Environmental Research    9. GIS    10. Geology & the lithosphere    11. Mathematics and Science    12. Policy Support    13. Regional Planning    14. Science / Geography   


134. The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations (Call Center Dictionary)
by Cmp Books
Paperback (August, 1999)
list price: $19.95
Isbn: 1578200431
Sales Rank: 1109805
Average Customer Review: 3.0 out of 5 stars
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Reviews (7)

3-0 out of 5 stars OK Reference for a Basic Orientation to Call Center Jargon
First, what this book is NOT: it is neither exhaustive nor in-depth.(The fact that the book is only 277 trade-size pages should suggest this.)It is also not particularly helpful to the complete new-comer to the call center environment, especially not Customer Service Representatives.But then it doesn't really claim to do all that.It is written more for, say, people in the finance or human resources department who want to learn a little about what the techno-geeks in systems delivery are talking about.Or for new MIS analysts who may have come from some other performance measurement background, but who haven't grasped all the call center jargon yet.And also for the call center managers who know THEIR job, but who are baffled when they try to talk to anyone in marketing about how the center operates.4-0 out of 5 stars A very useful reference
At the moment, I do not know a long-term course training call center resources specialist, and people doing this job usually come from other field. The book is full of useful hints to help people with a good, but general, background in connecting it to the reality of call centers and every day activities in CRM.As usual for this kind of books, it is not a detailed reference, but I found in it satisfying answers to many doubts arised about the correct use of words and acronyms.

3-0 out of 5 stars It's a start
Aside from the spelling and grammatical errors, I found this bookextremely helpful in getting me past the clutter of acronyms that are soprevalent in the telecom field. Unfortunately, this is also one of the veryfew books that is willing to define most of the terms for you. In thatregard, I think that this is a great book that serves its purpose. AlthoughI would really like to see a more updated version. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Computer Systems    5. Customer Service    6. Marketing - Telemarketing    7. Microcomputer Workstations    8. Reference    9. Telecommunications   


135. Comparative Approaches to Medical Reasoning (Advances in Fuzzy Systems. Applications and Theory, Vol 3)
by World Scientific Publishing Company
Hardcover (June, 1995)
list price: $91.00 -- our price: $74.00
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Isbn: 9810221622
Sales Rank: 4164772
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Subjects:  1. Artificial Intelligence - General    2. Case studies    3. Clinical medicine    4. Data processing    5. Decision Support Computing    6. Decision making    7. Decision support systems    8. Diagnosis    9. Diseases    10. Diseases - General    11. General    12. Heart    13. Medical    14. Medical / Nursing    15. Treatment    16. Applications of Computing    17. Fuzzy set theory    18. Medical equipment & techniques   


136. The Glossary of Help Desk Terms
by Help Desk Institute
Paperback (01 January, 1994)
list price: $9.95 -- our price: $9.95
(price subject to change: see help)
Isbn: 1571250131
Sales Rank: 2354782
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137. Supernetworks: Decision-Making for the Information Age (New Dimensions in Networks)
by Edward Elgar Publishing
Hardcover (May, 2002)
list price: $120.00 -- our price: $120.00
(price subject to change: see help)
Isbn: 1840649682
Sales Rank: 2184772
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business networks    4. Business/Economics    5. Computer networks    6. Decision Making & Problem Solving    7. Decision support systems    8. Industrial procurement    9. Information networks    10. Management Science    11. Economic theory & philosophy    12. International business    13. Management & management techniques   


138. Advances in Neural Networks - ISNN 2005: Second International Symposium on Neural Networks, Chongqing, China, May 30 - June 1, 2005, Proceedings, Part II (Lecture Notes in Computer Science)
by Springer
Paperback (05 August, 2005)
list price: $134.00 -- our price: $134.00
(price subject to change: see help)
Isbn: 3540259139
Sales Rank: 1768341
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Subjects:  1. Computer Books: General    2. Computer Science    3. Computers    4. Computers - General Information    5. Discrete Mathematics    6. Networking - General    7. Computers / Computer Science    8. Computing and Information Technology    9. artificial neural networks    10. biomedical applications    11. component analysis    12. data analysis    13. evolutionary computing    14. image analysis    15. natural computing    16. neural computing    17. neural control    18. neural information processing    19. neural learning    20. neural networks    21. neural optimization    22. pattern analysis    23. support vector machines    24. time series analysis   


139. Rationalizing Medical Work: Decision Support Techniques and Medical Practices (Inside Technology)
by The MIT Press
Hardcover (04 April, 1997)
list price: $42.00 -- our price: $42.00
(price subject to change: see help)
Isbn: 0262024179
Sales Rank: 1370708
Average Customer Review: 4.0 out of 5 stars
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Reviews (3)

5-0 out of 5 stars Highly recommended
This was a book waiting to be written. Marc Berg discusses the turn to rationalization in medicine with exciting case-studies. The theoretical arguments are subtle and require a close reading but highly influential. Part of the intellectual off-spring of Bruno Latour and DonnaHaraway. I use this book in my medical sociology and technology course.

2-0 out of 5 stars Must be read with a shovel.
I'm no slouch, but this book is really tough to get through. The author makes a difficult subject even more so with his overly erudite writing style, long sentences, and obscure references. A good editor might have helped a lot.

5-0 out of 5 stars JAMA Reviewed this book
FYI, JAMA reviewed this book (The Journal of the American Medical Association , Volume: 278 , Number: 11 , Page: 950(1) Sep 17, 1997).The bottom line of the review seems to be that the book is very dense (takes time and thought to read it) but worth the time and trouble.I'm going to buy a copy and will comment after I read it myself. ... Read more

Subjects:  1. Decision Support Computing    2. Decision Support Techniques    3. Decision making    4. Expert Systems    5. History    6. Medical / Nursing    7. Medicine    8. Medicine (Specific Aspects)    9. Patient Care Planning    10. Philosophy & Social Aspects    11. Reference    12. Science    13. Science/Mathematics    14. Medicine: General Issues    15. Philosophy of science    16. Science / Philosophy & Social Aspects   


140. Help Desk Framework CD-ROM: How to Win and Keep Your Customers
by Rothstein Associates Inc
CD-ROM (01 October, 2000)
list price: $59.00 -- our price: $59.00
(price subject to change: see help)
Isbn: 0964164884
Sales Rank: 3440365
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Subjects:  1. Computer industry    2. Customer services    3. Electronic books    4. Electronic office machine industry    5. Framework (Computer file)   


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