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$76.10
41. Process Assessment and Improvement:
$9.00
42. ISO 9000 In Our Company, Self-Study
43. Iso 9000 Quality Management System
$56.37
44. Total Quality Management
$28.95
45. Customer Satisfaction Measurement
$175.00
46. Introduction to ISO 9001:2000
$25.74
47. Internal Quality Auditing
$43.76
48. ISO 9000 Quality System Assessment
$10.74
49. Crisp: ISO 9000: Worldwide Quality
$99.00
50. Process Assessment Standard ISO/IEC
$71.96
51. ISO 9001:2000 for Software and
$48.45
52. Shifting Gears: Applying ISO 9000
53. Unix-Netzwerkprogrammierung mit
54. Eight-Step Process to Successful
$40.00
55. ISO 9000: 2000 Guidelines for
$71.96
56. Understanding Quality Assurance
$120.00
57. ISO 9000 in Construction
$69.95
58. How to Achieve Iso 9000 Registration
59. ISO 9000-2000 Calidad en los servicios
$80.00
60. Documentation Practices A complete

41. Process Assessment and Improvement: A Practical Guide for Managers, Quality Professionals and Assessors (The International Series in Engineering and Computer Science)
by Springer
Hardcover (15 December, 2004)
list price: $95.00 -- our price: $76.10
(price subject to change: see help)
Isbn: 038723182X
Sales Rank: 1059164
Average Customer Review: 5.0 out of 5 stars
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Reviews (1)

5-0 out of 5 stars Highly recommend if you want to boost your business
This author has written two books about process assessment; this one looks at how process assessment can be used - in other words the practical aspects. It is written in a way that should appeal to businessmen and managers, as well as quality specialists and assessors.
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Subjects:  1. Computer Books: Languages    2. Computer software    3. Computers    4. Computers - Languages / Programming    5. ISO 9000 Series Standards    6. Programming - Software Development    7. Programming Languages - General    8. Quality control    9. Reliability    10. Computer Programming    11. Computers / Programming Languages / General   


42. ISO 9000 In Our Company, Self-Study Course for Personnel
by A Q a Co
Paperback (October, 2001)
list price: $9.00 -- our price: $9.00
(price subject to change: see help)
Isbn: 1882711149
Sales Rank: 225594
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Subjects:  1. Business/Economics    2. Business    3. ISO 9000 Series of Standards    4. Management    5. Quality Control   


43. Iso 9000 Quality Management System Design: Optimal Design Rules for Documentation, Implementation, and System Effectiveness (ISO 9000 Quality Management System Design)
by ASQ Quality Press
Hardcover (March, 1998)
list price: $43.00
Isbn: 0873893980
Sales Rank: 1153632
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Quality (Management)    6. Quality Control    7. Total Quality Management    8. Industrial quality control   


44. Total Quality Management
by Springer
Hardcover (18 January, 2001)
list price: $61.95 -- our price: $56.37
(price subject to change: see help)
Isbn: 3540679677
Sales Rank: 1032971
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Leadership    5. Management - General    6. Quality (Management)    7. Quality Control    8. Total Quality Management    9. Total Quality Management (Engineering)    10. Business & Economics / Leadership    11. Business & Economics / Management    12. Business & Economics-Quality Control    13. Business & Economics-Total Quality Management    14. Human Resource Management    15. ISO 9000    16. Industrial Engineering    17. Personalmanagement    18. Quality Management    19. Qualitätsmanagement   


45. Customer Satisfaction Measurement for ISO 9000: 2000
by Butterworth-Heinemann
Paperback (26 December, 2001)
list price: $45.95 -- our price: $28.95
(price subject to change: see help)
Isbn: 0750655135
Sales Rank: 429255
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Subjects:  1. Business / Economics / Finance    2. Industrial Management    3. Industrial Technology    4. Quality Control    5. Science/Mathematics    6. Technology    7. Business & Economics / Industrial Management    8. Cultural studies    9. Customer services    10. Quality Assurance (QA) & Total Quality Management (TQM)   


46. Introduction to ISO 9001:2000 Training Package
by Vinca, LLC
CD-ROM (01 July, 2000)
list price: $175.00 -- our price: $175.00
(price subject to change: see help)
Isbn: 0971772630
Sales Rank: 1576896
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Subjects:  1. Business    2. Business & Economics    3. Business & Economics / Total Quality Management    4. Business & Economics / Training    5. ISO 9000 Series Standards    6. Study and teaching    7. Total Quality Management    8. Training   


47. Internal Quality Auditing
by Paton Press
Paperback (10 August, 2001)
list price: $39.00 -- our price: $25.74
(price subject to change: see help)
Isbn: 0971323100
Sales Rank: 937592
Average Customer Review: 5.0 out of 5 stars
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Reviews (1)

5-0 out of 5 stars Terrific Guide to Auditing!
This is a very comprehensive yet easy-to-understand guide to auditing. It's ideal for anyone who has to perform ISO 9000 internal audits. Highly recommended! ... Read more

Subjects:  1. Auditing, Internal    2. ISO 9000 Series Standards    3. Quality control    4. Standards    5. Total quality management   


48. ISO 9000 Quality System Assessment Handbook
by Butterworth-Heinemann
Paperback (11 September, 1996)
list price: $59.95 -- our price: $43.76
(price subject to change: see help)
Isbn: 0750625635
Sales Rank: 1043407
Average Customer Review: 4.0 out of 5 stars
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Reviews (6)

5-0 out of 5 stars Process Management
This book is geared around implementing ISO along the Business Managment Approach, essentially fortelling the coming of ISO 9000:2000.5-0 out of 5 stars A true handbook
This is a book that address comprehensively and rigourously all the auditing process. The effort and the success of David Hoyle to explain difficult concepts are very remarkable. The methodology "auditing byprocess" proposed by the author is going to be necessary with the ISO9000 year 2000 edition. The chapter "tips for auditors" show, forexample, his thorough knowledge and experience on the auditing field.5-0 out of 5 stars Excellent book for professional auditors
In my opinion this book is excellent and very useful for professional auditors. This book is written about auditing itself, but not about implementing ISO 9000. It is not just a know-how book for auditing but itgives essence of auditing from principles of auditing and auditing processto useful information for auditors. I have noted that this book is readworld-wide from the fact that it has been already translated into Japaneseand Spanish. ... Read more

Subjects:  1. Auditing    2. Business / Economics / Finance    3. Engineering - Electrical & Electronic    4. Handbooks, manuals, etc    5. ISO 9000 Series Standards    6. Quality Control    7. Science/Mathematics    8. Technology    9. Total Quality Management    10. Management accounting    11. Quality Assurance (QA) & Total Quality Management (TQM)    12. Technology / Engineering / Electrical   


49. Crisp: ISO 9000: Worldwide Quality Standard (A Fifty-Minute Series Book)
by Crisp Learning
Paperback (01 August, 1994)
list price: $13.95 -- our price: $10.74
(price subject to change: see help)
Isbn: 1560522917
Sales Rank: 971007
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Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Entrepreneurship    4. ISO 9000 Series Standards    5. Management - General    6. Quality Control    7. Standards    8. Computers / General    9. Production & quality control management    10. Quality Assurance (QA) & Total Quality Management (TQM)   


50. Process Assessment Standard ISO/IEC 15504: A Reference Book (The International Series in Engineering and Computer Science)
by Springer
Hardcover (15 December, 2004)
list price: $99.00 -- our price: $99.00
(price subject to change: see help)
Isbn: 0387231722
Sales Rank: 561360
Average Customer Review: 5.0 out of 5 stars
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Reviews (1)

5-0 out of 5 stars Excellent for quality professionals, especially assessors
This is a technical reference book of the ISO/IEC 15504 standard for process assessment. The author provides lots of guidance based upon his personal experience on the standard and clarifies several aspects that are not always clear to the new process assessors and organizations starting to perform assessments. He provides a reader guide at the start to direct readers of varying experience and roles to what may interest them most.
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Subjects:  1. Computer software    2. Computers - Languages / Programming    3. Engineering - Electrical & Electronic    4. Handbooks & Manuals    5. ISO 9000 Series Standards    6. Programming - Software Development    7. Programming Languages - General    8. Quality control    9. Reference    10. Reliability    11. Technology / Engineering / Electrical   


51. ISO 9001:2000 for Software and Systems Providers: An Engineering Approach
Hardcover (18 December, 2003)
list price: $79.95 -- our price: $71.96
(price subject to change: see help)
Isbn: 0849320631
Sales Rank: 941727
Average Customer Review: 5.0 out of 5 stars
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Reviews (1)

5-0 out of 5 stars This book is written for Engineers by Engineers!!!
This book has been on my desktop as a handy reference that has helped me in implementing software and systems engineering practices that are based on practical, proven advice.I'm not alone in my appreciation of this book.
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Subjects:  1. Engineering - General    2. ISO 9000 Series Standards    3. Programming - Software Development    4. Science/Mathematics    5. Technology & Industrial Arts    6. Computers / Programming / Software Development    7. Mathematics and Science   


52. Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking
by Thomson Delmar Learning
Hardcover (28 July, 2004)
list price: $49.95 -- our price: $48.45
(price subject to change: see help)
Isbn: 1401850073
Sales Rank: 1081608
Average Customer Review: 4.0 out of 5 stars
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Reviews (1)

4-0 out of 5 stars Easy to read and informative
Of all the industries in the United States and around the world, few are as challenging as the transportation industry and more specifically, the trucking industry. Comprising 5% of the GDP and with over 70% of the cities and towns around the globe solely dependent on trucks to deliver their goods, trucking is truly the backbone of the economy. However, high insurance rates and fuel prices as well as a constant shortage of drivers have made running a trucking company a very difficult endeavor.
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Subjects:  1. Automotive - Trucks    2. Business / Economics / Finance    3. Business/Economics    4. Careers - General    5. Counseling - Vocational Guidance    6. Freight Transportation    7. ISO 9000 Series Standards    8. Management    9. Quality control    10. Total Quality Management    11. Transportation    12. Trucking    13. Trucks    14. Business & Management    15. Econometrics    16. Economics, Finance, Business and Industry    17. Road transport industries    18. Transportation / Automotive / Trucks   


53. Unix-Netzwerkprogrammierung mit Threads, Sockets und SSL (X.systems.press)
by Springer
Hardcover (October, 2006)

Isbn: 3540002995
Sales Rank: 1496547
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Subjects:  1. Computers - Languages / Programming    2. Programming - Software Development    3. Computers / Programming / Software Development    4. IEEE~Std~1003.1-2001    5. OpenSSL    6. POSIX Threads    7. Pthreads    8. SSL/TLS    9. Sockets    10. TCP/IP    11. Unix   


54. Eight-Step Process to Successful Iso 9000 Implementation: A Quality Management System Approach
by ASQ Quality Press
Paperback (March, 1996)
list price: $15.00
Isbn: 0873893271
Sales Rank: 1133248
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Career/Job    4. ISO 9000 Series Standards    5. Quality Control    6. Total Quality Management    7. Advice on careers & achieving success   


55. ISO 9000: 2000 Guidelines for the Chemical and Process Industries
by ASQ Quality Press
Paperback (August, 2001)
list price: $40.00 -- our price: $40.00
(price subject to change: see help)
Isbn: 087389524X
Sales Rank: 1322150
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Subjects:  1. Chemical industry    2. Engineering - Chemical & Biochemical    3. Quality control    4. Reference    5. Science/Mathematics    6. Standards    7. Technology    8. Technology & Industrial Arts   


56. Understanding Quality Assurance in Construction: A Practical Guide to ISO 9000 for Contractors
by Spon Press
Paperback (September, 1999)
list price: $90.00 -- our price: $71.96
(price subject to change: see help)
Isbn: 0419249508
Sales Rank: 1009431
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Subjects:  1. Architecture    2. Building    3. Building Construction    4. Construction - General    5. Engineering - Civil    6. ISO 9000 Series Standards    7. Quality Control    8. Standards    9. Technology    10. Technology & Industrial Arts    11. Architecture / Public, Commercial, or Industrial Buildings    12. Building construction & materials    13. Quality Assurance (QA) & Total Quality Management (TQM)   


57. ISO 9000 in Construction
by Wiley-Interscience
Hardcover (19 April, 1996)
list price: $120.00 -- our price: $120.00
(price subject to change: see help)
Isbn: 0471121215
Sales Rank: 1375042
Average Customer Review: 2.0 out of 5 stars
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Reviews (1)

2-0 out of 5 stars Is not what it ofers
Eventhough the introduction chapter of the book looks very promising, because it refers to some of the construction industry difficults/needs in achivieng consistent quality and customer satisfaction;when you read the contents there is no practical examples of "how to do it/implement it" in this sector. In general, it is another good interpretation of the ISO 9000 standars, it explains what do the requirements means and the basic implementation steps, but if you already know the standars and you are looking for help in the implementation process at a CONSTRUCTION company...this is too basic and it would hardly help to "land" the standar at your company. Also, for someone who is not familiar with the ISO 9000 group of standars, the book is difficult to follow, because it mix different standars requirements (ISO 9004-1,ISO 9004-2) instead of focusing in the basic requirements (then it would be ISO 9001) you need to implement a quality assurance system and then the other requirements you would need (i.e. ISO 9004) to improve your quality assurance system. ... Read more

Subjects:  1. Construction    2. Construction industry    3. Engineering - Civil    4. Engineering Construction Management    5. Engineering contracts    6. ISO 9000 Series Standards    7. Legal Reference / Law Profession    8. Quality Control    9. Science/Mathematics    10. Standards    11. Technology    12. Civil Engineering, Surveying & Building    13. Construction & heavy industry    14. Quality Assurance (QA) & Total Quality Management (TQM)    15. Technology / Engineering / Civil   


58. How to Achieve Iso 9000 Registration Economically and Efficiently (Quality and Reliability Series, 48)
Hardcover (14 May, 1996)
list price: $69.95 -- our price: $69.95
(price subject to change: see help)
Isbn: 0824797582
Sales Rank: 1494478
Average Customer Review: 5.0 out of 5 stars
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Reviews (2)

5-0 out of 5 stars Great overview for process improvements!
Aside from being a guide for ISO it is also a great book for creating and improving any process. The book reveals new ways to look at problems.It has proven very helpful in my work as program manager.

5-0 out of 5 stars Direct and concise.
This book explains the registration process step-by-step. It contains interpretation of the ISO standards, as well as important addresses.The book's methods may be applied to any project or business implementation because it integrates different business management principles. ... Read more

Subjects:  1. Business / Economics / Finance    2. Engineering - General    3. ISO 9000 Series Standards    4. Manufacturing (General)    5. Quality Control    6. Science/Mathematics    7. Technology    8. Industrial quality control    9. Manufacturing industries    10. Production & quality control management    11. Quality Assurance (QA) & Total Quality Management (TQM)    12. Technology / Quality Control   


59. ISO 9000-2000 Calidad en los servicios
by Gestion 2000
Paperback (April, 2002)
list price: $24.95
Isbn: 8480886269
Sales Rank: 1353894
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. General    4. Quality Control    5. Reference - Almanacs/Yearbooks    6. Spanish: Adult Nonfiction   


60. Documentation Practices A complete Guide to Document Development and Management for GMP and ISO 9000 Compliant Industries
by Tamarack Associates, LLC
Paperback (01 July, 2004)
list price: $80.00 -- our price: $80.00
(price subject to change: see help)
Isbn: 0975477226
Sales Rank: 1772810
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